Yoojo guarantees peace of mind for home services

Yoojo is much more than just a website to put people in touch with each other. It's a set of concrete guarantees that protect customers and home service providers, known as jobbers.

Safety, quality, reliability: everything has been designed with you in mind

Safety guarantee

We control who comes to your home.

100% of jobber profiles are verified by our teams: profile photo, ID card, social security, national bank account.

Professionals must provide their company identification number (SIREN) or trade register number, and provide proof of professional insurance.

Quality guarantee

We connect the right people, with the right skills and the right credentials.

Only jobbers with the right skills can apply for a job posted on Yoojo.

Our teams monitor jobber performance on a daily basis to offer you the most reliable and recognized Yoojo members for each of your needs.

Support guarantee
Support guarantee

Support guarantee

Do you have a question about a job? We answer in 20 seconds

If you need assistance, you can call our customer service hotline. This number is open from Monday to Saturday, 9am to 6pm, and appears once you've posted a job and received your first offers.

Insurance guarantee

You are covered up to 250 £ or 1,500 £ in the event of damage.

All services booked and paid for on Yoojo are covered by our Yoojo Cover warranty. Accident, breakage, cancellation, assistance.

To know more about it

Insurance guarantee
Insurance guarantee
Financial guarantee
Financial guarantee

Financial guarantee

We protect transactions between our members with a clear framework.

All prices are defined in advance, all services are prepaid and managed on your Yoojo account. All payments are secure, and all payments are triggered by your agreement. Jobbers commit to respecting the prices accepted when the service is validated.

Fair price guarantee

We favor the best rates and the best operating proposals for the benefit of customers and jobbers alike.

By becoming the first and only online platform approved for Personal Services, we enable you to declare your social security contributions in just one click, and benefit from a 50% tax credit on eligible services.

Cancellation guarantee

We do everything we can to act quickly in the event of unforeseen circumstances.

In the event of your jobber's absence or incapacity, you can call us immediately so that we can help you find a new one as quickly as possible.