What’s the cost for at-home IT repair in the UK

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Your computer issues have finally got the best of you – it's time to call in someone who really knows their stuff, a real IT specialist!

But if you’re not familiar with it, it’s hard to know how much to pay for the service you need. That’s exactly why I’ve put together this guide with price examples to help you get a clearer idea.

Of course, every job is unique, but Yoojo is a home-based IT support expert, and with over hundreds of repairs and various fixes completed, I have enough data to help you avoid getting overcharged.

This guide will give you an idea of pricing with plenty of examples:

IT specialist rates: hourly fees

Like any profession, IT specialists have an hourly rate that increases with their skills. What’s unique about IT specialists is that they’ll need to estimate the job duration to give you a price estimate... without that, it’s hard for you to know the cost!

As you might imagine, hourly rates vary depending on the specialist’s experience and qualifications.

Private it specialists:

RATE: £10/h to £30/h

These are the most affordable! They’re individuals who aren’t it professionals by trade but have solid knowledge in the field, enough to help someone unfamiliar with computers. The price depends on the type of service needed, from simple computer setup to internet box installation.

Why choose a private specialist: private specialists are ideal for straightforward it needs, like setting up hardware, connecting your TV to the internet, or running a cleaning program on your pc.

a yoojo it specialist

Freelance IT specialists:

RATE: £13/h to £50/h

Freelancers are independent it professionals, positioned between private individuals and seasoned professionals. They have fewer expenses than a full-time pro but more skills than a private individual, so their prices are mid-range.

Why choose a freelancer: they’re perfect for fixing minor computer issues, recovering lost files, restoring your pc, and even teaching you how to use certain software.

a freelance it specialist updating a mac

Experienced professionals:

RATE: £35/h to £95/h

Experienced professionals have spent their careers in IT, building knowledge that goes beyond what most people understand. Their rates are higher, but they have the right equipment and can efficiently handle all types of issues, whether hardware or software-related.

Why choose a professional: if your problem is particularly complex, it’s best to call in a pro. If your computer won’t start at all, you want to sync all your connected devices, or learn to code in ruby... call in a professional!

a professional it specialist coding

 

💻 Average IT specialist hourly rate?


Currently, the average hourly rate for IT specialists on Yoojo is :

£15 / hour
 

See the best IT specialists near me

 

IT services: prices by job type

Prices vary for different reasons. Some services are relatively simple and won’t cost much, while others are more complex, requiring hours of work and specialized skills... the price adjusts accordingly.

To give you an idea of repair costs, I’ll use the average prices paid by Yoojo clients for each type of service. This way, you’ll get a clearer idea of what to expect.

How much does it cost to clean a computer with Yoojo?

RATE : £22 - £45

This is one of the most requested services. Over time, computers slow down and become difficult to use. In such cases, you can call in an IT specialist for a diagnostic, who can then fully clean your computer to restore its performance.

Here are some examples of jobs posted by our happy clients:


 

Request a computer cleaning

 

How much does it cost to format and/or reinstall windows?

RATE : £29 - £40

It’s a classic fix: when windows isn’t running well due to accumulated issues, formatting it to factory settings is often a good idea.

Here are a few examples of windows formats done on Yoojo:

 

Request windows repair

 

Recover macOS

RATE : £20 - £45

Similar to reinstalling windows, you can recover your macOS data and reinstall it if you’ve encountered issues.

Here are examples of jobs posted by clients who found their dream IT specialist:


 

Request mac repair

 

How much does it cost to repair a broken computer?

RATE : £20 - £55

When nothing’s working, diagnosing the issue can be tough! In these cases, clients don’t hesitate to call in a pro to bring their computer back to life. Sometimes, it’s a small issue that can be fixed for around £20.

Find an IT specialist here to get everything working again:

Get a broken computer repaired

 

How much does it cost for IT lessons?

RATE : £13 - £75

Want to know more and learn to master your computer? Start by taking some IT lessons with Yoojo. You’ll find knowledgeable IT specialists on our platform to teach you everything: from Microsoft Word to photoshop, coding, and website creation.

Request IT lessons

 

How much does it cost to set up an internet box?

RATE : £16 - £35

Sometimes your internet box acts up, and there’s nothing you can do. Whether you’ve just moved or your box isn’t working well, you’ll always find an IT specialist to help set up your internet box.

Here are some price examples for this kind of service:

Request internet box installation

 

How much does it cost to set up a printer?

RATE : £16 - £35

For some reason, printers always seem prone to issues. Whether it’s jammed paper, drivers that won’t connect, or just printing troubles... save time by having a professional install your printer for a great price.

Get a printer set up

 

Is online support cheaper?

Some IT issues don’t necessarily require an IT specialist on-site, especially if the problem is software-related. In such cases, it’s often possible to fix it by requesting remote IT support.

It’s practical and, more importantly, it reduces costs, as your specialist:

  • doesn’t need to travel
  • doesn’t waste time (which would be billed to you)

This is especially true if the nearest it specialist is far from you. In that case, your bill could easily be £8 to £35 higher, depending on the distance.

On Yoojo, you can request in your ad description if the service can be done remotely.

You’ll likely save a few pounds!

Summary: IT service price guide

To summarize, here’s a price chart for various it services... you’re just one step away:

Service

Average cost

Computer cleaning

 £22 - £45

Windows formatting/installation

£29 - £40

MacOS recovery

£20 - £45

Broken computer repair

£20 - £55

IT lessons

£13 - £75

Internet box setup

£16 - £35

Printer setup/repair

£16 - £35

 
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